PGDBA Training Program
International administration includes understanding worldwide financial aspects, driving change in worldwide companies and making worldwide business methodologies.
The administration of business operations for an association that behaviors business in more than one nation. Global administration requires learning and aptitudes well beyond typical business skill, for example, commonality with the business controls of the countries in which the association works, comprehension of neighborhood traditions and laws, and the ability to direct exchanges that may include various monetary standards.
PART I: THE GLOBAL MANAGER’S ENVIRONMENT
Chapter 1 Assessing the Environment—Political, Economic, Legal, Technological
Chapter 2 Managing Interdependence: Social Responsibility and Ethics
COMPREHENSIVE CASES
Case 1 Reebok: Managing Human Rights Issues “Ethically
Case 2 Treating AIDS: A Global Ethical Dilemma
Case 3 Footwear International (Setting: Indonesia)
PART II: THE CULTURAL CONTEXT OF GLOBAL MANAGEMENT
Chapter 3 Understanding the Role of Culture
Chapter 4 Communicating across Cultures
Chapter 5 Cross-cultural Negotiation and Decision Making
Chapter 6 Formulating Strategy (Setting: Malaysia)
COMPREHENSIVE CASES
Case 4 Dell’s Dilemma in Brazil: Negotiating at the State Level
Case 5 General Motors and AvtoVAZ of Russia
Case 6 TelSys International: A Marriage of Two Cultures (case or
negotiation simulation)
Case 7 Guanxi in Jeopardy: Joint Venture Negotiations in China
Case 8 Moto: Coming to America (from Japan)
PART III: FORMULATING AND IMPLEMENTING STRATEGY FOR INTERNATIONAL AND GLOBAL OPERATIONS
Chapter 7 Global Alliances and Strategy Implementation
Chapter 8 Organization Structure and Control Systems
COMPREHENSIVE CASES
Case 9 FedEx versus UPS: Competing with Contrasting Strategies in China
Case 10 Pepsi’s Entry into India: A Lesson in Globalization
Case 11 Starbucks’ International Operations
Case 12 DaimlerChrysler AG in 2004: A Global Strategy Gone Sour
(Setting: Germany/U.S.)
Case 13 Global E-Commerce at United Parcel Service
PART IV: GLOBAL HUMAN RESOURCES MANAGEMENT
Chapter 9 Staffing, Training, and Compensation for Global Operations
Chapter 10 Developing a Global Management Cadre
Chapter 11 Motivating and Leading
COMPREHENSIVE CASES
Case 14 Management of Human Assets at Infosis (Setting: India)
Case 15 West Indies Yacht Club Resort: When Cultures Collide
Case 16 A First-Time Expatriate’s Experience in a Joint Venture in China
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