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Call Center Management

Business Management Administration

Overview

MBA Course in Call Center Management

Nowadays you can find call centers for each and every company right from telecommunications to banks and etc. one can find these call centers not only in the major cities of India as that of Delhi, Mumbai, Kolkata, Bangalore, Pune, Chennai, Hyderabad but also these are spreading at the fastest rate in small cities thus creating ample job opportunities for youngsters. Call center jobs are becoming an exciting career option among youth as it not only provides monetary benefits but also gives a chance to grow fast in your career. The big boom in this field has created the huge demand for professionals who can handle the affairs of this sector efficiently and in a very cost effective method. An MBA course in call center management will make you capable to understand and handle efficiently the various issues related to the human resource; staff, employer-employee relations and etc arise in these industries. You will get your skills enhanced in analyzing the problem and getting the suitable solution for everyone. The other benefits you will receive after completing this course:

  • You will get a higher chance to provide your services as there is no dearth of jobs in this field.
  • You can get the opportunity to work in the call centers of sectors such as airlines, hotel reservations, cell phone companies, agricultural products companies, market research, manufacturing, banking and etc.
  • Among the various job profiles, you can join the companies as process manager, head of call center operation, head process, team leader and so on.

Quick Query to NIMS

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MBA (Master of Business Administration) is a master programme in business administration. MBA from NIMS give the basic and advanced knowledge to stand the business administration. The MBA programme from NIMS has especially been designed for the candidates who are executing the administration of the industries or a related field like marketing, industrialization, financing, and education. The MBA from NIMS is one of the most jobs oriented educational program in India & abroad. The best part of doing MBA from NIMS is that it doesn’t require the GMAT(Graduate Management Admission Test) score. The student can choose the MBA from NIMS as per their choice and with many aspects of learning. The MBA from NIMS can be done through the full-time course as well as through part-time, with dual specialization and from distance learning education. Whether you have done graduation in arts, science, engineering or humanities, you are free to choose the MBA from NIMS in any specialization, what you wish to.

Management programs are professional courses and the question of a degree does not arise. We have courses from diploma to doctorate level and we provide you with the certificates. The degrees can only be provided by the universities and since we are a self-financed autonomous body; we cannot provide you with a degree.

To apply for NIMS MBA, an applicant must have completed a three-year bachelors course. Applicant must submit the online application, with documents: o Last educational certificate o Three Passport size pic. o Experience certificate o ID/ Address proof

NIMS provides more than 100 specializations in MBA from which you can opt for Dual Specialization.

An Approximately 15000 (Indian and Overseas students)

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Business Management Administration by NIMS

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