Call Center Management

Advanced EMBA Program Specialization

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Call Center Management

EMBA Program

Overview

Executive MBA Course in Call Center Management


EMBA course in call center management covers the vital topics to enhance the students’ skills which include a course of computer systems where students learn about the use of fundamental computer hardware, business English, software applications and tools used in the call center industry, the internet and basic word processing software. Executive MBA course in call center management basically focuses on making students comfortable in learning optimal communication techniques, telephone etiquettes, customer service routines, principles of salesmanship principles and etc. The course imparts knowledge about the use of technology efficiently in call center operations so that call center operations could be improved. The other aspects of this course are the following:
  • The call center manager needs to hire, train and lead call center representatives along with guiding them through difficult calls or issues.
  • The managers need to assist other management team members in identifying trends and establishing goals of call centers.
  • The individuals also need to be careful about ensuring that staff members are working hard to achieve desired service levels.

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Quick Query to NIMS

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What is executive MBA or EMBA?

An Executive MBA, or EMBA, is a graduate-level business degree. This program is a ton like a normal MBA program. The fundamental distinction is that an executive MBA program is essentially intended to educate and upgrade the professions of working administrators, supervisors, entrepreneurs, and different business pioneers.

What is the duration of NIMS EMBA?

The program is completed in a period of one to two years.

How many subjects in NIMS EMBA course?

In NIMS EMBA, there are 8 subjects including 1 specialization.

What is the minimum qualification for EMBA?

After Graduation with 5 years work experience can do EMBA course.

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Students Review

NIMS Institute fosters an environment where shyness fades, giving way to vibrant exchanges of ideas. Testimonials highlight education's transformative power, showcasing fulfillment in the pursuit of knowledge. They mirror NIMS Institute's enduring commitment to excellence, leaving a lasting impact.

RAVI KUMAR VARMA

national institute of management solutions is best insitute.

RAVI KUMAR VARMA

NIMS Student
SHEKHAR CHANDRA TIWARI

Ensure that the MBA program and the business school are accredited by reputable accreditation bodies. This ensures that the program meets certain qual...

SHEKHAR CHANDRA TIWARI

NIMS Student
Shiv Kumar

Research the overall reputation of the MBA program and the business school. Look for rankings, alumni success stories, and any notable achievements or...

Shiv Kumar

NIMS Student
Sanjay Kumar Parida

Hi, I Did DIPLOMA IN ELECTRICAL ENGINEERING, The course are very easy to use and follow. I always received prompt replies from my counselor. The cours...

Sanjay Kumar Parida

NIMS Student
ABHIJEET SINGH

I HAVE DONE DIPLOMA IN MECHANICAL ENGINEERING FROM NIMS, AFTER DOING THIS COURSE I GOT PROMOTED AS A SR. SUPERVISOR. THANKS TO NIMS

ABHIJEET SINGH

NIMS Student
SANJEEV KUMAR KASHYAP

I HAVE COMPLETED IN MBA SCM FROM NIMS, THIS COURSE MODULE AND EXAM PATTERN WAS VERY GOOD, THANKS

SANJEEV KUMAR KASHYAP

NIMS Student
RAKESH KUMAR

I DID BE IN ELECTRICAL ENGINEERING FROM NIMS, IT HELPED ME A LOT IN MY JOB. THNAKS

RAKESH KUMAR

NIMS Student
ANMOL SABHARWAL

I HAVE DONE BBA IN 2020, BEST INSTITUTE IN ONLINE LEARNING.

ANMOL SABHARWAL

NIMS Student
GUDDU KUMAR

DOING DIPLOMA IN E&C, STUDY MATERIAL IS GOOD, BEST INSTITUTE FRO WORKING PROFESSIONAL.

GUDDU KUMAR

NIMS Student
RUKHSAR SHEIKH

HI, DOING MBA FROM NIMS, 1ST YEAR COMPLETED NOW, OVERALL EXPERIENCE IS NICE, GOOD SUPPORT FROM COUNSELOR,

RUKHSAR SHEIKH

NIMS Student

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EMBA Program by NIMS

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