Customer Care Management

BBA Program

Overview

Customer Care Management is a term that alludes to practices, systems, and innovations that organizations use to oversee and dissect client communications and information all through the client lifecycle, with the objective of enhancing business associations with clients, aiding client maintenance and driving.

  • Focus on Customer Relationship
  • Building Customer Relationship Management
  • An Insight into CRM and eCRM
  • CRM Process
  • CRM Implementation
  • Integration of CRM with ERP System
  • Call Center.

Quick Query to NIMS

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BBA is a three years undergraduate course.

The program is for 3years; however we give this facility to our students wherein they can finish the program any time between 6 months to 3 years.

BBA course provides a general foundation in business administration including Marketing, HR, Finance, & Administration Management.

If you are talking about the validity then it is equivalent. But in terms of the course curriculum, I would say our BBA would be a little better as we update our curriculum every 6 months as compared to universities 2-3 years.

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BBA Program by NIMS

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