BPO Management
PGDBA Program


Business process outsourcing (BPO) is the contracting of a particular business undertaking, for example, finance, (HR) or bookkeeping, to an outsider specialist co-op.


·        Prime and Execute Organizational Measures

·        Goal

·        Procedure

·        Supporting Methods and IT Tools

·        Live Start of the Standard Software

·        Optimizing Business Processes in the live Phase

·        Comprehensive Model of Business Oriented Implementation

·        Aggregating the Implementation Process Model

·        Fulfilling the Requirements for the Implementations

·        Outlook

·        Defining the scope of the standard software deployment

·        Determining the implementation strategy

·        Standard Software Based BPO Concept

·        Material Flow Related Supplement of the BPO Concept

·        Detailing the BPO Concept on the Transactional Level

·        Detailing the BPO concept on the screen level

·        Defining the Migration Plan

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E: 405/2015-CO/L | M: 406/2015-CO/L

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